Complaints Policy of EverydayOutdoorist.com
Effective Date: May 31st, 2024
Introduction
EverydayOutdoorist.com, an affiliate blog site dedicated to providing high-quality content and resources, values the feedback and concerns of our readers. We are committed to addressing and resolving complaints related to our content and affiliate services promptly and fairly.
Filing a Complaint
If you have a complaint regarding any aspect of our content, affiliate links, or other services, please contact us with detailed information about your concern. This may include specific details about the content or service in question, the nature of your complaint, and any relevant correspondence or evidence. Complaints should be submitted via email to blaze@everydayoutdoorist.com.
Acknowledgment of Your Complaint
Upon receiving your complaint, we will acknowledge it within 48 hours. You will be provided with the name and contact details of the person handling your complaint, typically our Head of Human Resources, Blaze Vile.
Investigation of Your Complaint
We will conduct a thorough investigation of your complaint. Given the nature of our business as an affiliate blog site, common complaints may relate to copyright issues, content accuracy, or affiliate partnerships. We will strive to resolve your complaint efficiently, keeping you informed of our progress.
Resolution of Your Complaint
We aim to resolve complaints within a reasonable timeframe, depending on the complexity of the issue. If we cannot resolve your complaint within our initial estimated timeframe, we will contact you with an update and a revised resolution timeline.
Escalation of Your Complaint
Should you be dissatisfied with the initial resolution, you can escalate your complaint by contacting Blaze Vile directly at blaze@everydayoutdoorist.com. We will reassess your complaint and provide further steps towards a satisfactory resolution.
Legal Disputes
In the unlikely event of a legal dispute, please note that all legal matters will be settled under the jurisdiction of Guernsey.
Record Keeping
We maintain records of all complaints and their resolutions for internal review and improvement purposes. This also helps us in adhering to legal and regulatory standards, particularly concerning copyright and affiliate relationships.
Contact Information
For any questions or further information regarding this Complaints Policy, please contact: blaze@everydayoutdoorist.com